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To reduce the amount of time it takes to apply packaging to its finished products, North Star Foods is implementing new equipment at its production plants. By doing this, North Star is addressing a ________ in the value chain analysis.


A) primary activity
B) secondary activity
C) support activity
D) premier activity

E) A) and C)
F) All of the above

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Elaborate on the dynamic capabilities perspective of competitive advantage.

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In the dynamic capabilities perspective,...

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Differentiate between a firm's resources and capabilities.

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Resources are any assets that a firm can...

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Define the value chain.

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The value chain describes the internal a...

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Ironhorse Tools has used $700,000 from its total annual earnings of $1,650,000 to invest in upgrading its manufacturing facilities. Its accounts receivable from customers is estimated to be $130,000 and accounts payable $75,000. In monetary terms, what would Ironhorse's resource flows be?


A) $1,650,000
B) $130,000
C) $75,000
D) $700,000

E) A) and B)
F) A) and C)

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In the context of the resource-based model of competitive advantage, if a successful firm exhibits resource immobility it means that the


A) rival firms have better accessibility to quality resources, which they will be able to acquire and deploy to their benefit.
B) firm will have a sustained competitive advantage because of its unique resources that are difficult for others to replicate that are difficult for others to replicate.
C) competitors can easily replicate or copy the firm's resource bundles and capabilities.
D) resources of the firm cannot be effectively deployed within its own organization.

E) B) and C)
F) All of the above

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A firm will fail to create a sustained competitive advantage when the


A) fit between its internal strengths and the external environment is static.
B) source of its competitive advantage is causally ambiguous.
C) source of its competitive advantage is socially complex.
D) resource bundles exhibit heterogeneity and immobility.

E) A) and D)
F) None of the above

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Keen Beans, a leading coffee roaster, anticipated that the prices of coffee beans from Costa Rica, where its main suppliers were located, would double in less than three years. This would significantly affect Keen Beans' profit margins. Thus, Keen Beans decided to develop a new partnership with a supplier in Indonesia. As predicted, the price of Costa Rican coffee beans increased twofold. Because the price of Indonesian coffee beans was much lower, Keen Beans was able to maintain its profit margins in turbulent times. Which of the following isolating mechanisms does this scenario best illustrate?


A) intellectual property protection
B) causal ambiguity
C) time compression diseconomies
D) better expectations of future resource value

E) None of the above
F) All of the above

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Seth's Computer Repair has maintained a competitive advantage based on its thorough and professional service, reasonable pricing, and money-back guarantee. Management at the company is so committed to doing repairs well that they often have rejected employee suggestions to expedite their processes. Recently, the company has begun to lose customers to a new local service offering same day in-home repairs and 24/7 online customer support. According to the dynamic capabilities perspective, Seth's Computer Repair has lost its competitive advantage due to


A) value chain disruption.
B) core rigidity.
C) resource flows.
D) resource stocks.

E) A) and B)
F) A) and C)

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Which of the following describes a situation in which firms acquire resources at a low cost, laying the foundation for a competitive advantage later?


A) better expectations of future resource value
B) path dependence affecting current decisions
C) causal ambiguity
D) social complexity

E) C) and D)
F) A) and B)

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Explain the value chain perspective of a firm's competitive advantage.

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The value chain perspective enables mana...

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A resource-based view of a firm provides a model that systematically aids in identifying


A) core rigidities.
B) core competencies.
C) competitive disadvantage.
D) competitive parity.

E) A) and B)
F) A) and C)

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Home Value Inc., Max Cart Inc., and Nice Necessities Inc. are three consumer-product retailing companies. Their products consist primarily of day-to-day items that are easy to imitate and sell. All three companies use the same resources and capabilities in the production and distribution of their products. Judging from the market conditions described in this scenario, which of the following statements is true?


A) Resource immobility of the firms will be low.
B) The industry structure will be far from perfect competition.
C) Barriers to entry within the industry will be high.
D) Any advantage that one firm has will be short-lived.

E) All of the above
F) B) and C)

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Gladiator Apparel is the market leader in the sportswear industry. Though most of its resources are common to those of its competitors, a few rare resources have helped the company gain and sustain a competitive advantage. Which of the following assets of Gladiator Apparel is most likely to be considered a rare resource that is contributing to its competitive advantage?


A) the company's land and buildings
B) the company's plant and machinery
C) the company's raw material supplies
D) the company's design patents

E) A) and D)
F) C) and D)

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Intellectual property (IP) protections such as trademarks or patents are proven methods of establishing permanent barriers to imitation.

A) True
B) False

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Beats Electronics has been able to outperform Audio-Technica, Bose, JBL, Skullcandy, Sennheiser, and Sony in the high-end, premium headphone market. Which of the following statements accurately explains one of the main reasons for the success of Beats?


A) It produced the highest-quality headphones.
B) It created a perception that owning its products was cool.
C) It emphasized marketing over core competency.
D) It focused on sponsoring future athletic superstars.

E) B) and D)
F) A) and B)

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Iceberg Storage, a leading hard drive manufacturer, recently filed for bankruptcy. While most of Iceberg's competitors were shifting away from physical data storage devices toward online cloud storage services, Iceberg invested most of its retained earnings in the effort to improve its hard drives. Once the hard-drive market drastically declined, Iceberg Storage was unable to capitalize on the new technology. Which of the following does this scenario best illustrate?


A) causal ambiguity
B) knowledge diffusion
C) social complexity
D) path dependence

E) B) and D)
F) B) and C)

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The management of a company is assessing the value of all the tangible resources the company owns. Which of the following will be included in this assessment?


A) a reputation for fast customer service
B) a culture of proactive communication
C) patents for electronic components
D) the punch presses that produce parts

E) C) and D)
F) B) and D)

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The core competencies of a firm are determined by the interplay of its tangible resources and intangible capabilities.

A) True
B) False

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Igor's Furniture has seen its profit margins shrink over the past several years as increased competition has driven down furniture prices. You have been tasked with improving the company's margins. Which of the following approaches makes the most sense within the context of strategic activity systems?


A) Go against the trend and raise prices.
B) Install modern manufacturing equipment to improve efficiency.
C) Increase spending on online marketing efforts.
D) Focus on imitating the most successful products of competitors.

E) B) and C)
F) B) and D)

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