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Exam 4: Recognizing a Firms Intellectual Assets: Moving Beyond a Firms Tangible Resources

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Question 61

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Unlike physical assets, intellectual property cannot be stolen by simply broadcasting it.

A) True
B) False

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Question 62

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What is a major reason for Nokia to lose its competitive edge in the cell phone business?

A) The team consisted of scientists from around the world.
B) The team consisted of only Finnish scientists.
C) All of the work required diverse skill sets.
D) Each scientist worked alone, separate from colleagues.

E) A) and C)
F) None of the above

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Question 63

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E-teams do not have the potential to acquire a broader range of human capital or the skills and capacities that are necessary to complete complex assignments.

Phone calls can be better than emails for providing real-time feedback on whether a message is being understood.

Sharing knowledge and information throughout the organization is important for conserving resources, developing products and services, and thwarting new opportunity creation.

Top executives can use email effectively for all of the following except

Intellectual property rights are the tangible property owned by a firm.

Creation of new knowledge involves the continual interaction of explicit and tacit knowledge.

Knowledge-based resources tend to be more explicit in nature.

QFQ, Incorporated desires to have the most qualified people in every position throughout its organization. This is an example of a concern for

Human capital mobility caused by social relationships occurs when talent emigrates from an organization to form start-up ventures.

Attracting and retaining human capital is a challenge for many firms today. Firms experiencing high turnover should

Two software engineers working together on a computer code share their _______ knowledge in order to create new knowledge.

One of the most important elements in a good employee is his or her attitude. Firms should follow the adage: hire for attitude, train for skill.

Developing social capital is risky for an organization because social capital is specific to individuals and remains with the employee, if he or she leaves the organization.

The text suggests that talented professionals are typically most concerned about financial rewards. Money is the top reason why such employees take and leave jobs.

Which of the following is not a dynamic capability?

At Accenture, the knowledge of its consultants has been codified and stored in electronic repositories and, therefore, cannot be employed in many jobs by their huge number of consultants.

A firm like Intel has a market-to-book value ratio that falls between Apple-Microsoft and Nucor-General Motors. This is because its low level of investment in knowledge resources is matched by a correspondingly huge investment in plant and equipment.

Sharing knowledge and information throughout the organization can be a means of